General Practice

Q: Where is Barclay Medical Practice University? A: We’re located at Fraser Building, 65 Hillhead St, Glasgow G12 8QF. The practice is fully wheelchair accessible with disabled parking directly outside.

Q: What are your opening hours? A: We’re open Monday to Friday, 8:30am – 6pm.

Q: What do I do outside of opening hours? A: For urgent medical advice outside hours, contact NHS 24 on 111. For emergencies always call 999.

Q: Do you offer translation or interpretation? A: Yes — just let our care advisors know when booking and we’ll arrange a remote interpreter for your consultation.

📋 Registrations

Q: How do I register as a new patient? A: Register online here: https://www.universitybarclay.com/new-patient-registration/

Q: I’m visiting the area, can I still be seen? A: Yes — register as a temporary patient here: https://www.universitybarclay.com/temporary-patient-registration/

Appointments

Q: How do I book a routine appointment? A: Call 0141 611 3600 at 8:30am on a weekday. A clinician will call you back the same day and may offer a face-to-face appointment if needed. See all options here: https://www.universitybarclay.com/appointments/

Q: Can I request an appointment online? A: Yes — use Online First to request an on-the-day telephone appointment. A clinician will call you back AM or PM: https://www.universitybarclay.com/online-first/

Q: Can I have a quick online consultation? A: Yes — request a BarclayGO 5-minute consultation and a clinician will get back to you within 2 working days: https://www.universitybarclay.com/5-minute-online-consultation/

Q: How do I see a practice nurse? A: Only use this if a clinician has asked you to book: https://www.universitybarclay.com/appointments/routine-recall-appointment-request/

Q: Do you offer telephone consultations? A: Yes — call at 8:30am and a clinician will phone you back the same day and decide if you need to come in.

 Prescriptions

Q: How do I order a repeat prescription? A: Order online — allow 2 working days to collect from your pharmacy or the practice: https://www.universitybarclay.com/order-a-repeat-prescription/

Q: How do I request new medication? A: Request online here: https://www.universitybarclay.com/request-new-medication/

Q: Can I request contraception or HRT online? A: Yes: https://www.universitybarclay.com/contraception-and-hrt/

Q: Can I request an antidepressant review? A: Yes, online here: https://www.universitybarclay.com/antidepressant-review/

Q: Can I request a painkiller review? A: Yes, online here: https://www.universitybarclay.com/pain-killer-review/

Q: I have a question for the prescription team. A: Message them directly here: https://www.universitybarclay.com/ask-the-prescription-team/

Admin & Contact

Q: How do I request a sick note? A: Request one online — a clinician may need to assess you first: https://www.universitybarclay.com/request-a-sick-note/

Q: How do I send a file or photo to the practice? A: Send it online here: https://www.universitybarclay.com/send-a-file-or-photo/

Q: How do I send a message to the practice? A: Message us here: https://www.universitybarclay.com/send-us-a-message/

Q: How do I update my patient details? A: Update them online here: https://www.universitybarclay.com/update-my-patient-details/

Q: How do I make a payment? A: Pay online here: https://www.universitybarclay.com/make-a-payment/

Q: How do I request a good cause letter? A: Request one online here: https://www.universitybarclay.com/request-a-good-cause-letter/

Q: I need to cancel an appointment. A: Please let us know as soon as possible — message us here: https://www.universitybarclay.com/send-us-a-message/

Other Resources

Q: Where can I find health and wellbeing resources? A: Visit our health hub here: https://www.universitybarclay.com/health-wellbeing-resources/

Q: How do I contact the practice? A: All contact options are here: https://www.universitybarclay.com/contact-the-practice/